About EximSoft International

Established in 2000 in Raleigh NC and Ottawa Canada, EximSoft provides cost effective,and innovative

mobile software solutions and services. EximSoft has successfully delivered high value solutions to several

clients including Ericsson, Entrust, Biosignia, GE Power System, Empowertel, Danaher Control among

others. EximSoft has in depth expertise in the areas of:

• Telecom

• Enterprise Mobile Applications

• Mobile Commerce

• E-Security

• Personal Information Management

• Mobile Entertainment & Gaming

• Wireless Devices System Development

• Location Based services

• Custom Software Development for enterprise application

• Content creation and delivery applications

• Verification and Validation

EximSoft primarily works with System Integrators, Content Providers, Mobile application developers and

Network Providers and adds value to their offerings by developing applications / concepts and innovative

mobile solutions.

EximSoft has business offices in USA and Canada.

COST SAVINGS

EximSoft International can help cut your application development / enhancement costs by up to 40%-50%,

when compared to developments which happen in-house.

• This is made possible because of the difference in wages of technology workers between India and
  
  USA.

• As the ranges of applications are achieved at a low cost, this will help generate better revenues,
  
  offer new and better service to customers, ensuring competitive advantage.

• In addition, EximSoft helps in delivering further value by reducing on critical cost factors such as
  
  savings in terms of faster transition, easy ramp up and lower contract costs.

SHORTER TIME TO MARKET

EximSoft knows that this factor is very important for you. EximSoft’s software development methodologies have been time tested to ensure quicker delivery of solutions / products and quickly respond to changes when needed. Scalable engineering teams ensures quick ramp up of resources when needed Reusable component development usage can enhance delivery times

• Joint Development efforts can effectively utilize time differences between India and USA

• EximSoft’s partner supplied resources can help reduce development times significantly

FLEXIBLE TO SCALE

• Senior Management technology expertise and background

• Highly versatile skill sets and technical capabilities

• Recruited from India’s finest engineering and management institutions

• Flexible ramping up of resources possible because of access to vast set of superior technical and
  
  managerial resources

INFRASTRUCTURE

• EximSoft’s fulfillment partner EximSoft Technology, now Vision Comptech India, facilities are fully dedicated
  
  facilities and are not shared with other companies

• 28,000 sq. ft. of workspace with a 225 node LAN, expandable to 325 nodes within a short notice

• Licensed Software tools used for development

• Captive / Uninterrupted power

• Secure and sophisticated firewalls and anti-virus systems

• High Speed Internet Connectivity through Microwave, ISDN and broadband connections

DISASTER RECOVERY

• Back ups on project code, communication, and concerned documentation done on a daily basis

• Full fledged system administration team present 24*7 to address concerns

• Back up stored at a secure storage facility in a different location

SECURITY

• Software centers managed by security personnel on a 24X7 basis

• Customers can do security audits anytime

• Independent security audits conducted from time to time

• Audited secure access to system resources

• Electronic access control at select locations

• Secure computer systems – restricted access to personnel

COMMUNICATION

• State of the art audio conferencing terminals

• Direct Access on a 24*7 basis to Senior Management and Project Managers through multiple digital
  
  telephone lines, Mobile telephones and fax terminals

• Daily / Weekly Status reporting

• On demand, issue based conference calls with customer

STAFF MIGRATION

• A senior manager supervises project requirements and status. In the event a team member gets sick
  
  or unexpectedly leaves the company, a replacement of similar capacity is done with appropriate
  
  knowledge- sharing

• As a policy, a person finishes all his tasks and shares his/her knowledge before leaving the company

IP PROTECTION

• EximSoft will sign an Intellectual Property Right Pledge and a Confidentiality Statement before it starts
  
  a dialogue with the client

• EximSoft also enters into a Non-Disclosure agreement with the client

• Periodic Security Audits can be done by clients at any time

• EximSoft has a presence in the United States and Canada and is bound by legal jurisdictions and the
  
  law of the land in which it operates

PROJECT CONTROL AND VISIBILITY

• Daily/Weekly status reports

• Daily/Weekly status meetings

• Intermediate milestones reporting

• Intermediate documents delivery (Specs, design, etc)

• Project man

• Direct communication (IM, Email, Voice)

• Visit to customer site (for larger/longer projects)

CULTURE FIT

• EximSoft executive engineers are well versed in US, multi-national cultures having senior management
  
  positions at Nortel, Fujitsu and Bell Canada

• Strong relationships with existing European customers

• Engineers with working experience for European and US customers

• Senior management experience of working in US and Europe

PROJECT & CONTRACT MANAGEMENT

• Metrics based project control

• Robust workflow process and well established life-cycle models

• Customer representation at offshore location is welcome

• Clearly stated costs and effort estimation

• Estimating best practices (FP, Delphi, etc)

• Customer initiated contracts

• Strict adherence to contracts – no monitoring required

• Continuous resource evaluation and appraisals

• Resource forecasting and planning to ensure adequate staffing

• Focus on risk identification and management

• Strictly followed, automated configuration management and version control

The outsourcing process at EximSoft is time tested and trusted by customers across the world. Regular

communication methodologies ensure that the process is made even simpler with minimal work and

interference for the customer.

1st Level

Project enquiry to Contract

• Customer sends a initial enquiry, outlining the primary requirements for the application intended to be
  
  developed, the end goals for this application, prominent characteristics and features needed, issues
  
  related to the look and feel, terms and conditions

• If the requirement specifications are not clear, then a complete list tabulating queries is sent to the
  
  customer or an audio conference is initiated to get more clarity on the concerns

• EximSoft assigns a team with specialists in the area to respond with a solution approach to this
  
  specification

• The solution approach document is sent to customer for review

• Once the customer agrees on the solution approach, EximSoft drafts a formal response proposal with
  
  estimated cost, timelines, deliverables, limitations and assumptions. The payment criterion, terms and
  
  conditions based on specific requirements is also forms a part of the proposal

• When the customer accepts the proposal, a work contract is signed, that will contain IP rights,
  
  delivery dates, deliverables, and responsibility of each party, terms and conditions concerning
  
  nondisclosure, payment terms and other important issues

2nd Level

Project Initiation & Development

• Subject to project timelines, the project is initiated and a project management plan (PMP) established.
  
  This plan will also detail on Resource and schedule planning, Quality planning, Configuration
  
  Management, Change Management, Risk Management, Communication methods and frequency

• Once the PMP is established, based on the project life-cycle model chosen (Waterfall, spiral, RUP,
  
  etc), appropriate tasks and activities are initiated

• In case the requirements are very complex, a senior technical engineer from EximSoft will visit the
  
  customer on-site to formalize the requirements and resolve any technical issues (for larger projects)

• A proof of concept / prototype is done, if needed, and sent to the customer for review

• Status reports on a daily / weekly basis is sent to the customer updating the current state of the
  
  project. Weekly audio conference calls are made with customer to discuss and resolve issues

• Appropriate documents on requirements, design, test cases are sent to customer on milestones for
  
  customer review

• If customer requires any changes are to be made to the project, EximSoft clearly identifies the impact
  
  of the changes on cost and timelines and communicates to the customer

• Upon final delivery, EximSoft provides support during the acceptance testing by customer. Any issues
  
  and bugs are fixed immediately

• Upon acceptance of the project by customer, the final application along with necessary media and
  
  documents is handed over to the customer and the project is declared closed. EximSoft does not
  
  claim any rights to the code and IP thereafter

3rd Level

Support and Maintenance

• After the delivery, EximSoft provides warranty for a limited period without any additional cost. During
  
  the warranty period, any bugs found are fixed without additional cost

• Beyond the warranty period, customer has the option of signing a separate maintenance contract

• EximSoft can provide 8 hours or 24/7 support subject to different payment terms and conditions

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